Privacy Policy of GAMESIR
o Type of personal information used by us
o How will we use your personal information?
o How will we store and share your personal information?
o Changes
Privacy Policy of GAMESIR
Last Update Date: May 06, 2024
Overview
What information will we collect about you?
We will collect your mobile phone number, email address and user nickname so that you can register an account and use our services. You can also choose to include more information (e.g. avatar) in your profile.Report a list of installed applications to determine the startup mode of the controller.
How will we use your information?
We will use your information to verify your account, retrieve the password and provide you with personalized services.
Where will we process your information?
Our servers are located in China. In addition, our support, engineering technology and other teams are based in China.
How long will we store your information?
If you have not used your account for 12 consecutive months, we will delete your information; otherwise, we will retain it all the time. We will also delete your information if you apply for deletion. However, we will retain the required data in accordance with our legal obligations.
How can I exercise my information right?
You have the right to access or delete your data, or to obtain a copy of your data, or to restrict or refuse our processing of your data.
Dispute settlement
If you have any doubt or dissatisfaction, please contact us by [email protected].
How will we inform you of relevant changes?
If there are any material changes to this privacy policy, we will send a notice to you before these changes come into effect.
Contact information
Data Controller: xiaoji. Email Address: [email protected]
We value your privacy! This privacy policy specifies the choices you can make with respect to any personal information you provide to us and the operations we routinely perform with respect to such information. Your use of GAMESIR will involve the collection and use of your personal information. It is necessary for you to know relevant processes and control methods.
If you sign up for the use of GAMESIR ("services"), it means that you accept our rules and policies related to your personal information and expressly allow us to collect, process, use and store your personal information in accordance with this privacy policy.
You acknowledge that you have read and understood this privacy policy.
If you do not agree with this privacy policy, it means that you may not use our services. If you change your mind in the future, you can contact us at [email protected], to withdraw your prior consent to our use of your personal information.
GAMESIR is a company incorporated in China, with its office located in Guangzhou. You can contact us by emailing at [email protected].
Type of personal information used by us
This SECTION describes different types of personal information we collect and how we collect them. We will collect and use your relevant information below:
. Information you provide to us. You might provide us with your (or your contact us) information when using our services or contacting us by phone, email or other means. This includes the information you provide during registration for our services, e.g. your nickname and mobile phone number, which will help you complete relevant registration and use our services.
. Information we collect about you. We will automatically collect certain data when you use our services, including date, time stamp and other information related to your use of our services.
. Information generated and displayed when you use our services. You might include more detailed information in your profile.
Children
Our services are not intended for children, who may not use our services for any purposes. We will not knowingly allow any minor to provide any personally identifiable information.
How will we use your personal information?
We strictly abide by the provisions of laws and regulations and the agreement with users, and use the collected information by this guideline and our "User Service Agreement" and "Privacy Policy" to provide you with better services.
1. Information Use Rules
We use the information we collect in accordance with the following rules:
1) We will provide you with various functions and services based on the information we collect, including basic product functions, handle matching link functions, etc.;
2) We will analyze the operation of our products according to the frequency and situation of your use of our products, fault information, performance information, etc., to ensure the safety of services, and optimize our products to improve the quality of our services. We do not combine the information we store in our analytics software with the personally identifiable information you provide.
2. How to obtain consent after notifying the purpose of the change
We will use the information we collect for the purposes covered by this guideline. If we use your personal information beyond the scope of the purpose stated at the time of collection and are directly or reasonably related, we will inform you again and obtain your express consent before using your personal information.
3. To collect the above information to realize the corresponding product functions and business scenarios, we may apply for some system permissions from you in specific business scenarios, and you can choose whether to authorize them independently. These system permissions include:
Personal information |
Use |
Legal basis for information processing (EU) |
Installed applications |
Used to determine the type of game in order to obtain the startup mode corresponding to the controller [determine whether the game is a controller game or a mapping game]. Different games have different startup modes for the controller.We do not collect data about your installed apps. Instead, it is only used to report to the server as a judgment condition. Based on this, the best startup mode for starting the controller is recommended to the user. |
Such data is necessary to perform the contract between us and you (namely provide services). |
Do you want to share this data with a third party: Not shared, not saved, only involved in calculating the startup method of the controller. |
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User control method: Users can refuse or allow the server to use this portion of data.After rejection, the game startup list will not be displayed, and users will not be able to start games within the app through the controller. |
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How to use these package name information?
1. The backend enters the game type corresponding to the game package name in advance. A: Native game that supports controllers, B: Supports streaming, C: Supports mapping |
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Report to the domain: https://clientgsw.vgabc.com . |
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Mobile phone number, password and nickname |
We will use such information to: . create an account as per your request; . retrieve the password as per your request. |
Such data is necessary to perform the contract between us and you (namely set up an account for you and provide you with services). |
OpenID Open ID |
We will use such information to: . create an account as per your request; . quickly register and login an account as per your service access request. |
Such data is necessary to perform the contract between us and you (namely set up an account for you, provide you with services, and access to other services as per your request). |
User avatar |
You can personalize your account by providing relevant information. You can choose to upload one picture as your avatar. |
Such data will be displayed with your consent to upload and will be retained until you delete it. |
Data sharing between users |
We will use such information to realize sharing between users (e.g. sharing of game configuration information). |
Such data is necessary to perform the contract between us and you (namely provide services). |
Location (GPS) data |
We will use such information: . only when searching for and connecting to our gamepad or peripheral. |
Such data is necessary to perform the contract between us and you (namely provide services). |
device information,Including IMEI, device serial number, OAID, MEID, Android ID, IMSI, GUID, MAC address, SIM card serial number), installed APP information, or running process information |
We use this information to: . To ensure your normal use of our services; . Maintain the normal operation of the basic functions of the product; . Optimize product performance, improve your product experience, and protect your account security; |
Such data is necessary to perform the contract between us and you (namely provide services). |
Floating window permissions |
We use this information to: . It is used for in-game configuration applications, editing, management, etc. |
Such data is necessary to perform the contract between us and you (namely provide services). |
Turn on Bluetooth permissions |
We use this information to: . Used to connect Bluetooth signals emitted by devices for device communication; . For peripheral products connected via Bluetooth, Bluetooth permissions are also required for communication; |
Such data is necessary to perform the contract between us and you (namely provide services). |
Read and write external storage space |
We use this information to: . It is used to read and write photos and files on the device in functions such as the user's avatar setting cloth; . Activating mapping drivers, storing game configurations; |
Such data is necessary to perform the contract between us and you (namely provide services). |
Log information |
We use this information to: . so that you can use all kinds of relevant functions and scenarios of the product normally; . At the same time, it is used for statistical analysis of product operation, customer service complaint handling, and product security and vulnerability handling analysis; . In order to ensure the consistency and stability of your product experience, we may synchronize the above information to subsequent versions of this product. |
Such data is necessary to perform the contract between us and you (namely provide services). |
How will we store and share your personal information?
1. How and for how long the information is stored
We store your information in secure ways, including local storage (e.g., data caching using apps), databases, and server logs. Under normal circumstances, we will only store your personal information for the time necessary to achieve the purpose of the service or under the conditions stipulated by laws and regulations.
2. The region where the information is stored
In accordance with laws and regulations, we will store the personal information of users collected in China within the territory of China.
3. Notification when a product or service is discontinued
When the operation of our products or services ceases, we will make an announcement and notify you in accordance with relevant laws and regulations, and protect your legitimate rights and interests in accordance with the law.
4. Sharing of information by third-party services:
. Third-party service providers that provide relevant services on our behalf for supporting our services, e.g. calling third-party interfaces to send SMS and email.
. Law enforcement agencies, public authorities, or other judicial institutions and organizations. We will disclose relevant information as required by law or as deemed reasonably necessary in good faith, e.g.:
o To comply with legal obligations, procedures, or requirements;
o To perform our services and other contractual terms, policies, and standards, including an investigation into any potential breach;
o Monitoring, preventing, or otherwise dealing with security, fraud, or technology issues;
o To protect the rights, property, or safety of us, our users, third parties, or the public as required by or permitted by law (including exchange of information with other companies and organizations for fraud protection);
. Third parties that acquire all or most of our businesses.If we sell or acquire any businesses or merge, we will disclose your data to third parties (i.e. potential acquirers of relevant businesses). If we sell to, acquire merge, or cooperate with other companies or enterprises or sell all or part of our assets, we will also disclose relevant information to such third parties. In such transactions, user information may be included in the transferred assets.
5.Circumstances in which information is collected by third-party services
In some specific business scenarios, to improve business processing capacity, response speed, or other considerations, we may use the software service toolkit (SDK) provided by a capable third-party service provider to provide services to you. These SDKs may collect and use your personal information, and we will collect and use it with your authorization and consent. These SDKs include:
Umeng SDK
Use SDK name: Umeng+SDK
Sharing Type: U-APP Mobile Statistics SDK
Shared information: Device information (IMEI/Mac/android ID/IDFA/OPENUDID/GUID/SIM IMSI/GEOLOCATION INFORMATION)
Purpose of use: for message push, data statistics, and analysis
Sharing method: SDK native collection
Rules for the processing of personal information of third parties: https://www.umeng.com/page/policy
Your personal information security
We strive to ensure that our user information is not lost or improperly used, or accessed or disclosed without permission. However, the transmission of information over the Internet is not absolutely secure, and the security of information transmission cannot be guaranteed �� information transmission is at your own risk. We will take the following steps to protect your personal information as best we can:
. We will ensure information security through various security measures within the reasonable range of security standards. For example, we will use encryption (e.g. TLS or SSL), anonymization and other measures to protect your personal information.
. We have established special management systems, processes and organizations to ensure information security. For example, we strictly restrict persons with information access authority, and require these people to comply with their confidentiality obligations and investigate it.
. In case of any personal data leakage or other security incident, we will launch our emergency plan to prevent the incident from spreading, and will inform you by means of push or announcement.
Data retention
We will retain your personal information as described in the table below (except as otherwise required by applicable law).
Information |
Retention period |
Mobile phone number, email address, account password, user nickname, Open ID and user avatar |
Until: . you permanently delete these information; |
Sharing of game configuration information between users |
The shared data will be retained: . until you permanently delete the information; |
When destroying personal information, we will take measures to make it impossible to recover or reproduce personal information:
. Electronic documents containing personal information will be permanently destroyed by technical means so as to make it impossible to reproduce such documents;
. Any other record, document or record medium will be shredded or burned. Personal information will be stored and retained independently of other types of personal information if it has exceeded the processing and retention period but continues to be retained for other reasons (including as required by applicable law).
Your rights
This section ("your rights") only applies to users in European Economic Area.
You have certain rights over your personal information held by us. Some of these rights only apply to certain circumstances, as detailed below. We also specify how to exercise these rights. If you need to exercise relevant rights, please contact us.
Access and correction rights
You have the right to know whether we process your personal information and, in the event that we do, you have the right to access the personal information we hold about you, to know how we use it and whom we share it with. You also have the right to correct wrong information. You can access your account information to exercise this access right. If you believe that we hold other information related to you or there is any information needing to be corrected, please contact us by [email protected].
Portability right
You have the right to obtain certain subsets of personal information we have collected from you in a structured, generic and machine-readable form and have the right to request us to forward such personal information to other parties. Relevant personal information subsets are the information provided to us with your consent or the information provided by you for us to perform the contract between us and you (e.g. mobile phone number and nickname). If you wish to obtain such information in accordance with your legitimate rights, please contact us by [email protected].
Deletion right
You can login your account and delete the information in your profile and other data. If you believe that we hold other data that you cannot access or delete, you can ask us to delete such data under certain circumstances (for example, you believe that it is no longer necessary for us to hold such personal information; or you believe that our processing of your personal information is illegal). While we consider your request, you have the right to restrict our processing of your personal information (as described below). If you want to make such a request, please contact us by [email protected].
Deregistration account right
If you delete your account or do not continue to use it in the future, you can contact us by email [email protected] to check the information (username, mobile phone number/email address) to confirm that the account is operated and used by yourself before you can cancel it, and our company promises to clear all personal information within 3 working days..
Restriction and rejection rights
Under certain circumstances, you have the right to ask us to stop processing the personal information we hold in relation to you (except storage of the information). However, it is important to note: even if we stop processing the personal information, we can still reuse relevant information for legitimate reasons (e.g. defending against legal action or protecting others) according to the data protection laws.
Under certain circumstances, you also have the right to contact us by [email protected].
Service-related announcements
We might make announcements to you about our services from time to time (e.g. some notes for software use or change notices) as we deem necessary. These announcements are not advertising in nature, and you cannot choose not to receive them.
Contact and complaint
If you want to make a complaint about the way we process your personal information, please contact us first by emailing at [email protected], and we will process your request as soon as possible. Simultaneously, if you believe that we have violated the data protection laws of the EU country where you live or work, you also have the right to lodge a complaint with EU Data Protection Authority.
Changes
We may revise this guide from time to time. When the terms of these guidelines change, we will notify you of the revised guidelines in an appropriate manner when the version is updated. Please read the revised Privacy Protection Guidelines or the content of the Guidelines carefully, and your continued use of our game services means that you agree to our collection, processing, or use of your personal information in accordance with the updated Privacy Protection Guidelines.
Dispute settlement
If you have any concerns or questions about privacy or data use, please contact us by emailing at [email protected], and we will process your request as soon as possible.
Contact us
If you have other complaints, suggestions, or questions related to minors' personal information, please contact us through our customer service email: [email protected]. We'll review the issue as soon as possible and respond within fifteen days of verifying your user identity.